Product WarrantyFocalGadgets.com chooses quality products to sell based on their excellent designs and proven hardware reliability. We check all of your orders during the packing stage to make sure that accessories are included. We have a strict testing process to ensure that your ordered products are functionally correct before they are packed and sent to you. This is in addition to the normal quality assurance check that all the goods have passed in the factory line.
1 year guarantee dateIf there is quality problem with your product, please return it to us and we will offer you free repair service. Customer should cover the return shipping fee, and FocalGadgets is responsible for the shipping costs of arranging reshipment by air mail.
Sometimes we may give you a solution according to the goods' value either issue you a partial refund or send a replacement.
(However, for general Consumables such as battery, mouse and printing ink etc, We only offer 3 months guarantee, for Clearance products, Please subject to the special statement in the description.).